DUBLIN, Nov. 10, 2026 (GLOBE NEWSWIRE) -- DIDWW, a fully licensed global telecom operator connecting human and AI communications across 90+ countries, has partnered with Vocal Agent AI, a European company building AI voice agents for small and mid-sized businesses. Vocal Agent AI’s multilingual voice AI runs on DIDWW’s voice network and uses its phone numbers to answer and place calls.
Working around the clock in each client’s language, Vocal Agent AI books appointments, takes orders, confirms deliveries and handles customer questions. Its system connects directly to the calendars, CRMs and online shops a business already uses. The company serves clients in Bulgaria and Cyprus and works with businesses in Greece and the Netherlands. Beyond these markets, it has partners in Romania and Moldova and a US branch, LyrAI. Vocal Agent AI runs multiple DIDWW numbers, each linked over SIP to a dedicated AI agent, so a patient calling a medical center is answered on an ordinary local number. DIDWW also carries the company's outbound calls, with one client placing thousands of calls a month through a single number.
DIDWW gives AI voice companies the phone connection their agents rely on. Calls run over the operator’s own geo-redundant network and direct carrier interconnections. DIDWW also handles the regulatory requirements behind each number. Developers can add phone numbers in 90+ countries and connect them over SIP to ElevenLabs, Retell AI, Vapi, LiveKit or their own voice AI stack. Inbound and outbound calls run on the same numbers, so one agent can take a booking and later call to confirm it.
Rafi Majed, Founder and CEO of Vocal Agent AI, said: “When a business trusts us with its phone line, it has to work every time. DIDWW lets us give every client a local number within days, use it for incoming and outgoing calls, and grow to thousands of calls a month without changing anything.”
Karolis Jurys, CEO of DIDWW, added: “We see AI agents as a new kind of customer on our network, alongside the people who’ve always used it. That’s why DIDWW offers licensed voice infrastructure for both, down to an MCP server that lets AI systems order and manage numbers on their own. Vocal Agent AI is putting that infrastructure to work for real businesses, and we’re glad to grow with them.”
About Vocal Agent AI
Vocal Agent AI is a European voice AI company that builds custom AI phone agents for small and mid-sized businesses. Its agents handle inbound and outbound calls 24/7 in Bulgarian, Greek, English and other languages, booking appointments, taking orders and answering customer questions, while integrating with each client’s existing calendar, CRM and e-commerce systems. Vocal Agent AI serves clients across Europe and in the United States through its branch, LyrAI.
Learn more at https://vocalagent.eu/.
About DIDWW
DIDWW provides licensed voice infrastructure that lets organizations conduct business and serve customers reliably anywhere in the world. Including hard-to-reach, high-growth markets other providers skip.
Headquartered in Dublin and operating in 90+ countries, DIDWW gives mid-market and enterprise organizations a stable, compliant local presence wherever they need to do business. Local phone numbers, two-way voice & SMS, and flexible communications solutions – all through a self-serve platform built for human teams and AI agents alike.
Learn more at https://www.didww.com/.
Press Contact:
Vilija Simkiene
Marketing Department
vilija.s@didww.com
www.didww.com
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/b4e89355-1bd1-4aa4-9cb2-07083728c744
